Standard Terms & Conditions

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HAUS OF ZAZA LTD

Registered in England and Wales No. 15117466

VAT Registration No. GB448902861

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128 City Road, London EC1V 2NX, United Kingdom

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Last updated: 25 April 2025

Please read these Standard Terms and Conditions carefully. They apply to all services and deliverables provided by HAUS OF ZAZA LTD and are legally binding upon acceptance of our quote and Scope of Work. By engaging our services, you acknowledge that you have read, understood, and agreed to these terms. If you have any questions, please contact us prior to commissioning any work.

  1. Application

These Standard Terms and Conditions apply to the supply of all products and services provided by HAUS OF ZAZA LTD ("the designer"), unless otherwise stated or agreed. References to "the client" shall mean the individual or entity purchasing services from HAUS OF ZAZA LTD.

All work is carried out by HAUS OF ZAZA on the understanding that the client has agreed to HAUS OF ZAZA’s Terms and Conditions. Copyright is retained by HAUS OF ZAZA on all design work including words, pictures, ideas, visuals and illustrations unless specifically released in writing and after all costs have been settled.

If a choice of design is presented, only one solution is deemed to be given by HAUS OF ZAZA as fulfilling the contract. All other designs remain the property of HAUS OF ZAZA, unless agreed in writing that this arrangement has been changed.

  1. entire agreement

These Terms and Conditions, together with any Proposal or Scope of Work agreed between the parties, constitute the entire agreement between HAUS OF ZAZA ("the designer") and the client and supersede all prior discussions, correspondence, negotiations, and understandings between them. No other terms, whether express or implied, shall form part of the agreement unless expressly agreed in writing by both parties.

  1. Independent Contractor Status

3.1 HAUS OF ZAZA LTD provides Services as an independent contractor and not as an employee, partner, or agent of the client.

3.2 Nothing in this agreement shall be construed to create a partnership, joint venture, or employment relationship between the parties.

3.3 HAUS OF ZAZA LTD shall be responsible for all taxes, national insurance contributions, and statutory obligations arising from the provision of the Services.

  1. Quotation & Costs

4.1 For the purposes of invoicing, the client who commissions us to produce the work will be deemed our client and will be liable for any and all payments due unless agreed prior to commencement of work. It is the responsibility of the client to pursue reimbursement of the sum from their client. Please Note: If we are requested to re-invoice to another body at a later date, an admin fee of GBP 50 (+ VAT) will be incurred and invoiced to the client making the request.
4.2 Quotations are based on the designers current costs of production, and unless otherwise agreed, are subject to amendment before final agreement to proceed.
4.3 Quotations are valid for 14 days from the date stated on the quotation.
4.4 The placement of an order for design and/or any other services offered by HAUS OF ZAZA, by email, verbally or in writing, is deemed to be acceptance of these terms and conditions. An estimate validated by the client’s signature on the estimate or quotation form, constitutes acceptance of the estimate or quotation and agreement to comply fully with all the Terms and Conditions and forms a Contract for Business between the signatory and HAUS OF ZAZA. In accepting our estimate or quotation, the client indicates acceptance of our Terms and Conditions and agrees to pay a non-refundable deposit of 50% of the total quoted fee which is payable before work commences. The outstanding balance will fall due upon completion of work and receipt of final invoice. No work will commence without signed agreement from the client.
4.5 Any work commenced and/or completed outside an agreed list of deliverables, not included in the original quote, or due to the client ’s changes, will be quoted and agreed on separately before commencing work.
4.6 Our costs exclude any outside costs incurred. i.e printing, hosting, unless these have been requested as part of the original quotation. Our costs exclude VAT which will be charged at the current rate.
4.7 All work quoted by HAUS OF ZAZA will be based on the normal working day (9-5pm). Any overtime will be charged accordingly unless agreed prior to commencement of work. Our normal hourly rate is charged at GBP 50 + VAT. Overtime working is charged at GBP 65 + VAT for the first 3 hours, thereafter the rate is GBP 80 + VAT per hour. Weekend working is also charged at GBP 95 + VAT per hour.
4.8 HAUS OF ZAZA operates a minimum charge of GBP 125 + VAT.
4.9 The cost of hotel, subsistence, travelling and any other ancillary expenses reasonably incurred by the individuals whom HAUS OF ZAZA engages in connection with the Services, and the cost of any materials or disbursements shall be invoiced by HAUS OF ZAZA at cost and shall be added to its invoices at the appropriate time.
4.10 All reversionary work or additional work requested by the client, which is requested following commencement of the Service and which is outside the scope of the quotation (including any services necessarily procured in order to carry out the Service) shall be regarded as additional to the cost given in the quotation and will be invoiced separately.
4.11 All prices are estimates and are subject to final confirmation of technical specification and final brief.
4.12 Where a project extends beyond 90 calendar days, HAUS OF ZAZA reserves the right to review and revise the quotation to reflect any changes in scope, input requirements, or resource availability.
4.13 Charges include 10 minutes of amendments per hour of design work/artwork. Any additional work will be charged at HAUS OF ZAZA’s standard hourly rates.
4.14 Charges for design work do not cover the release of copyright design files including indd, psd, png, ai or any other source files; if the client requires these files, they will be subject to a separate quotation or ‘buy-out’ charge.
4.15 HAUS OF ZAZA reserves the right to invoice for any ‘work to date’, in the event commissioned work extends or is on hold for a lengthy period of time.
4.16 All work paid for via a marketing retainer is non-refundable based on the fees being at a discounted rate for bulk purchase of time. Should the hours of any retainer go unused, we will notify the relevant parties at such time. Those hours outstanding will then be held for a maximum term of 6 months for use against any permitted design services. After the 6 months term these hours will then expire.
4.17 Cancellation of any retainer services require at least one months notice. This will be usable for the hours against the retainer and held for a term of 6 months, after which term these hours will expire.
4.18 You may need to provide us with information that falls under GDPR regulations and any such information will be treated in a responsible, lawful and secure manner and with complete confidentiality. HAUS OF ZAZA will never sell, trade or rent your information to other companies or individuals.

  1. payment

5.1 Under the terms of the agreement payment will be made in two parts:

5.1.1 The first payment of half of the total balance to be made prior to commencement of all works.

5.1.2 The final balance will be settled in full within 14 days of completion and sign over of design project. Failure to do so will result in an additional GBP 50 + VAT administration fee. Accounts that remain unpaid for more than 30 days from the invoice date will incur statutory interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 — currently 8% per annum above the Bank of England base rate — calculated daily until payment is received in full.

5.2 Under the express terms of the agreement until full payment has been received all design work is the intellectual property of the designer. It is subject to copyright and the client could face a number of penalties if they use/continue to use it without the express written permission of the designer being sought and received.

5.3 All payments must be made by electronic bank transfer. Clients based in the United Kingdom must pay in GBP (British Pounds Sterling). Clients based within the European Union must pay in GBP (British Pounds Sterling) or EUR (Euros). Clients based outside of the United Kingdom and the European Union must pay in GBP (British Pounds Sterling) or USD (United States Dollars). Payment in any other currency or via any other method shall only be accepted if expressly agreed in writing by HAUS OF ZAZA prior to commencement of the Services. Any bank charges, currency conversion fees, or international transfer fees shall be borne by the client and must not reduce the amount received by HAUS OF ZAZA.

5.4 Without prejudice the designer also reserves the right to refer any outstanding invoices that have not been settled within 30 days to a debt recovery company. It is their policy to pursue any outstanding invoices through the civil courts. This course of action will incur significant court costs to the client and may potentially be subject to statutory interest and fixed compensation under the Late Payment of Commercial Debts (Interest) Act 1998.

5.5 Publication and/or release of work done by HAUS OF ZAZA on behalf of the client, may not take place before cleared funds have been received.

  1. commencement of work

The client agrees to provide written approval of the proposal by means of email or letter before any work is commenced as a statement of agreement between the client and the designer concerning the work outlined within said proposal. No work on a project will commence until acceptance of the quotation has been received by HAUS OF ZAZA. At this point a non-refundable deposit of 50% of the total is due (see Section 4).

  1. Changes to Scope or Deliverables

7.1 If the client requests changes to the agreed Deliverables or Scope of Work, HAUS OF ZAZA will use reasonable efforts to accommodate such changes, subject to the amendment allowances outlined in Section 4 (Quotation & Costs), and without undue delay.

7.2 However, if in HAUS OF ZAZA’s sole discretion the requested change would result in additional time, cost, or materially alter the Services, HAUS OF ZAZA shall inform the client. The client may then choose to either withdraw the proposed change or agree to proceed with it, subject to a revised timeline and/or additional charges agreed in writing.

  1. delivery

8.1 Unless otherwise agreed, deliverables will be provided to the client by email, via secure cloud transfer services (such as WeTransfer, Dropbox, or Google Drive), or by post or courier.

8.2 Deliverables sent via WeTransfer or similar cloud services shall be deemed delivered at the time the transfer link is sent to the client.

8.3 Deliverables shall be deemed accepted by the client 72 hours (3 business days) after delivery, unless the client notifies HAUS OF ZAZA in writing of any material non-conformity within that period.

8.4 Once accepted, the client shall have no right to reject the deliverables for failure to conform with the contract.

8.5 If the client requests an alternative method of delivery, any additional costs incurred shall be borne by the client.

  1. non-completion of services

9.1 In matters where the client has instructed the designer to undertake a service, the client will be responsible for any costs incurred providing that service, whether or not it proceeds to its conclusion.

9.2 An account shall be considered default if it remains unpaid for 30 days from the due date of invoice. HAUS OF ZAZA shall be considered entitled to remove HAUS OF ZAZA's and/or the client’s material from any and all computer systems, until the amount due has been paid in full. This includes any and all unpaid monies due for services, including, but not limited to, hosting, domain registration, search engine submission, design and maintenance, sub-contractors, printers, photographers and libraries.

Removal of such materials does not relieve the client of its obligation to pay the due amount. Clients whose accounts become default agree to pay HAUS OF ZAZA reasonable legal expenses and third party collection agency fees in the enforcement of these Terms and Conditions. In addition to payment of all outstanding fees, an additional re-activation fee of GBP 75 + VAT will be incurred.

  1. copyrights, licensing & trademarks

10.1 By supplying text, images and other data to HAUS OF ZAZA for inclusion in the client’s website or other medium, the client declares that it holds the appropriate copyright and/or trademark permissions. The ownership of such materials will remain with the client, or rightful copyright or trademark owner.

10.2 By supplying images, text, or any other data to HAUS OF ZAZA, the client grants HAUS OF ZAZA permission to use this material freely in the pursuit of the design and agrees to fully indemnify and hold HAUS OF ZAZA free from harm in any and all claims resulting from the client not having obtained all the required copyright, and/or any other necessary permissions.

10.3 The use of any images supplied by HAUS OF ZAZA within a given project/design will remain the copyright of HAUS OF ZAZA.

10.4 Any design, copywriting, drawing, idea, or code created by HAUS OF ZAZA or its contractors on behalf of the client shall remain the property of HAUS OF ZAZA and/or its suppliers. The client is granted a non-exclusive, non-transferable, one-time licence to use such deliverables (including but not limited to layouts, visuals, code, copywriting) solely for the purpose for which they were supplied. The client may not modify, reuse, redistribute, or repurpose these materials without the prior written consent of HAUS OF ZAZA. If the client wishes to use the materials in a different context or format, they must request permission in writing, which HAUS OF ZAZA may grant or withhold at its sole discretion.

10.5 All design work – where there is a risk that another party make a claim, should be registered by the client with the appropriate authorities prior to publishing or first use or searches and legal advice sought as to its use. HAUS OF ZAZA will not be held responsible for any and all damages resulting from such claims. HAUS OF ZAZA is not responsible for any loss, or consequential loss, non-delivery of products or services, of whatever cause. The client agrees not to hold HAUS OF ZAZA responsible for any such loss or damage. Any claim against HAUS OF ZAZA shall be limited to the relevant fee(s) paid by the client.

10.6 Charges for design work do not cover the release of copyright design files including indd, psd, png, fla or any other source files; if the Client requires these files, they will be subject to a separate quotation or ‘buy-out’ charge.

  1. tender and use of initial designs

Where HAUS OF ZAZA are asked to tender for the design work of a client or any other third party, or in any situation where HAUS OF ZAZA are asked to produce design services before the client or a third party signs a quotation, or has chance to review these Conditions, the client or the third party acknowledges that HAUS OF ZAZA will invest both time and money in producing the initial tender/design work and agrees that it will pay GBP 1,000 + VAT to HAUS OF ZAZA if HAUS OF ZAZA does not secure the tendered/potential work and the client or third party, or any party connected to the client or the third party, then uses the design, or any design which, in the reasonable opinion of HAUS OF ZAZA, is based upon HAUS OF ZAZA’s original design. The client or the third party acknowledges that this fee is a genuine pre-estimate of HAUS OF ZAZA’s costs in producing such design. HAUS OF ZAZA may reduce this amount if its costs are substantially below this figure or in its absolute discretion. This sum must be paid within 7 days of the client or the third party receiving HAUS OF ZAZA’s invoice.

  1. Right of Substitution

12.1 HAUS OF ZAZA reserves the right, at its absolute discretion, to engage subcontractors or third parties to perform some or all of its obligations under this Agreement without requiring prior approval from the client.

12.2 The client agrees not to independently hire, engage, or instruct third parties to assist with the Services without HAUS OF ZAZA’s prior written consent.

  1. use of third parties

13.1 Where HAUS OF ZAZA engages third-party contractors, suppliers, or service providers to carry out any part of the project, it will do so either directly or through intermediaries, acting as the client’s agent if necessary. HAUS OF ZAZA will pay these third-party charges and recharge them to the client at cost, unless otherwise agreed in writing.

13.2 HAUS OF ZAZA will take all reasonable care in selecting and instructing third parties, but shall not be liable for the acts, omissions, errors, or performance of any third parties engaged in connection with the Services.

  1. data formats

14.1 The client agrees to HAUS OF ZAZA’s definition of acceptable means of supplying data to the company.

Text and content must be supplied to HAUS OF ZAZA in electronic format. Acceptable formats include standard text files (.txt), Microsoft Word documents (.doc or .docx), or Google Docs. Files may be shared via email, secure cloud transfer services (such as WeTransfer, Dropbox, or Google Drive), or other agreed methods.

Visual or media assets (including images, illustrations, videos, or other digital content) must be supplied to HAUS OF ZAZA in electronic format, using file formats and specifications as advised by HAUS OF ZAZA. Files may be delivered via email, secure cloud transfer platforms (such as WeTransfer, Dropbox, or Google Drive), or by other agreed methods. All images must be provided at a resolution and quality suitable for the intended final use. HAUS OF ZAZA shall not be responsible for any loss of quality or other issues arising from images supplied by the client that are of insufficient resolution, incorrect format, or otherwise unsuitable for use.

14.2 Additional expenses may be incurred for any necessary action, including, but not limited to, photography and art direction, photography searches, media conversion, digital image processing, or data entry services, colour correction and alteration/retouching of images.

  1. design project duration

15.1 Any indication given by HAUS OF ZAZA of a design project’s duration is to be considered by the client to be an estimation. HAUS OF ZAZA cannot be held responsible for any project over-runs, whatever the cause. Estimated project duration should be deemed to be from the date that cleared funds are received by HAUS OF ZAZA for the initial payment or by date confirmed in writing by HAUS OF ZAZA.

15.2 HAUS OF ZAZA will only keep artwork on a live system for a duration of 12 months. Thereafter the artwork will backed up and archived and will be subject to a retrieval fee of GBP 75 + VAT per project required.

15.3 HAUS OF ZAZA reserves the right to invoice for any work to date, in the event commissioned work extends or is on hold for a lengthy period of time.

15.4 The late supply of input material from the client may have an impact on HAUS OF ZAZA’s ability to deliver the Services within the estimated deadline. If HAUS OF ZAZA’s performance of its obligations under the Contract is prevented or delayed by any act or omission of the client, its agents, subcontractors, consultants or employees, HAUS OF ZAZA shall not be liable for any costs, charges or losses sustained or incurred by the client arising directly or indirectly from such prevention or delay. Any overtime work incurred to meet the deadline, caused by the late supply of material from the client, will incur an additional charge unless otherwise agreed.

  1. website design

16.1 Unless agreed in writing differently with a director of HAUS OF ZAZA, a non-refundable deposit of 50% must be paid by the client on acceptance of HAUS OF ZAZA’s quotation and, in any event, before HAUS OF ZAZA provides the Services. The balance of HAUS OF ZAZA’s charges must be paid prior to the website going live. If any charges are not paid on or before the date for payment, HAUS OF ZAZA may suspend the provision of the Services and will not upload the website to their server or supply the website files to the client for use on any third party hosting server.
16.2 On approval, HAUS OF ZAZA will have no liability for any errors, downtime, or disruptions caused by changes made to the website by the client or any third parties. HAUS OF ZAZA reserves the right to charge an additional fee to rectify any issues arising from such changes.
16.3 Where HAUS OF ZAZA have been commissioned to supply a website that the client can maintain and edit themselves, and the client continues to request technical support or requests that HAUS OF ZAZA carry out these edits on a regular basis, such services will be charged at HAUS OF ZAZA’s standard hourly rate unless covered by a separate support agreement or retainer.
16.4 Where HAUS OF ZAZA have been commissioned to ‘take over’ an existing website and carry out additions and amendments, should extensive extra work be required, due to the method of website build from the previous originators, HAUS OF ZAZA will submit a revised estimate for approval and signature before commencement of work.
16.5 HAUS OF ZAZA cannot guarantee that website hosting will be available to the client at all times, particularly in the event of outages or failures beyond HAUS OF ZAZA’s control.
16.6 HAUS OF ZAZA may request that clients change the type of hosting account used if it is deemed by HAUS OF ZAZA to be unacceptable due to poor service, lack of bandwidth, or any other reason making it unsuitable to support the website.
16.7 For the purpose of maintenance services, website hosting may need to be suspended for short periods. HAUS OF ZAZA will endeavour to notify the client of any such periods in advance whenever possible.
16.8 HAUS OF ZAZA will charge a fee, currently GBP 75 + VAT, for a domain name transfer. A domain name will only be transferred once the full domain name transfer fee has been received.
16.9 HAUS OF ZAZA cannot guarantee the availability of any domain name. Where HAUS OF ZAZA is to register a domain name on behalf of the client, it will make reasonable efforts to do so, but the client should not assume a successful registration unless explicitly confirmed.
16.10 Due to the numerous and changing criteria used by search engines to determine website rankings, HAUS OF ZAZA cannot guarantee any specific placement in search results. Even when accepted by a search engine, the time to appearance in search results can vary, and rankings may fluctuate over time.
16.11 Should the client wish to cancel or transfer any website or digital service agreement with HAUS OF ZAZA, 30 days' written notice is required. The client will be liable for all service costs incurred up to the date of cancellation. Any balance owed must be settled before the end of the notice period and prior to any transfer of files or services.
16.12 HAUS OF ZAZA cannot accept responsibility for any website or digital services that have been transferred to another provider at the client's request or instruction.
16.13 Clients are responsible for managing their own login credentials, website security, content backups, and regular updates of any content management system or plugins, unless otherwise agreed.
16.14 The services described in this section shall be as outlined in the Scope of Work agreed between the parties.

  1. use of work for self-promotion

17.1 The designer reserves the right to use any work we produce for the purpose of self-promotion.

17.2 The client agrees to allow HAUS OF ZAZA to place a small credit on printed material exhibition displays, advertisements and/or a link to HAUS OF ZAZA own website on the client’s website. This will usually be in the form of a small logo or line of text placed towards the bottom of the page.

The client also agrees to allow HAUS OF ZAZA to place websites and other designs, along with a link to the client’s site on HAUS OF ZAZA own website for demonstration purposes and to use any designs in its own publicity and portfolios. As part of any work completed with HAUS OF ZAZA, we reserve the right to request a testimonial of our services for promotional purposes.

  1. Confidentiality

18.1 “Confidential Information” refers to any data or information relating to the business of the client that is not generally known in the industry and would reasonably be considered proprietary, including but not limited to accounting records, business processes, strategies, client records, and all written or oral communications provided to HAUS OF ZAZA in connection with the Services.

18.2 HAUS OF ZAZA agrees not to disclose, divulge, reveal, report, or use any Confidential Information obtained during the course of the engagement with the client, except as required by law or as authorised in writing by the client. This obligation of confidentiality will survive the termination of the agreement and remain in effect indefinitely.

18.3 All materials, documents, communications, and data shared by the client—whether disclosed before or after the effective date of the agreement, and regardless of the form in which they are provided—shall be treated as Confidential Information.

  1. Return of Property

19.1 Upon expiry or termination of this Agreement, HAUS OF ZAZA shall return to the client any property, documentation, records, or confidential information which belongs to the client.

19.2 In the event this Agreement is terminated by the client prior to completion of the Services, HAUS OF ZAZA shall be entitled to recover from the client’s premises or site any materials or equipment belonging to HAUS OF ZAZA. Where physical recovery is not practical or agreed, the client shall provide fair compensation in lieu of such recovery.

  1. privacy and data protection

20.1 The designer will use information held about the client to provide services and products to the client and for credit control. All information will be regarded as confidential and not released to any third party without prior agreement with the client.

20.2 HAUS OF ZAZA will handle all personal data provided by the client in accordance with applicable data protection laws. A copy of our Privacy Policy is available at www.hausofzaza.com/privacy-policy or upon request.

20.3 The client has the right, by written request and on payment of a small fee, to a copy of any personal data (as defined in the Data Protection Act 1998), which the designer holds about them.

  1. cancellation

Cancellation of orders may be made initially by telephone contact, or e-mail, however, following this, HAUS OF ZAZA will need formal notification in writing to the company’s postal address. The client will then be invoiced for all work completed over and above the non-refundable deposit that will have been made at the time of first ordering. The balance of monies due must be paid within 30 days. Please note: any cancellation which is not formally confirmed in writing and received by HAUS OF ZAZA within 14 days of such instruction being issued, will be liable for the full quoted cost of the project.

  1. Severability

If any provision of this Agreement is found to be invalid, illegal, or unenforceable, in whole or in part, that provision shall be deemed severed from the Agreement. The validity and enforceability of the remaining provisions shall not be affected and shall continue in full force and effect.

  1. force majeure

Neither party shall be liable for any failure or delay in performing its obligations under this Contract if such failure or delay results from events, circumstances, or causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, riot, civil commotion, strike, lockout, industrial action, fire, flood, storm, earthquake, epidemic, pandemic, or governmental restriction.

In such circumstances, the affected party shall be entitled to a reasonable extension of time to perform its obligations. If the period of delay or non-performance continues for more than 90 days, either party may terminate the Contract by giving 30 days' written notice to the other party.

  1. Indemnity

24.1 Except to the extent covered by applicable insurance policies and to the extent permitted by law, each party agrees to indemnify and hold harmless the other party, including its directors, shareholders, affiliates, officers, agents, employees, and permitted successors and assigns, against any and all claims, losses, damages, liabilities, penalties, punitive damages, expenses, reasonable legal fees, and costs of any kind arising from or relating to any act or omission of the indemnifying party in connection with this Agreement.

24.2 This indemnification obligation shall survive the termination of this Agreement.

  1. general

25.1 These Terms and Conditions supersede all previous versions issued by HAUS OF ZAZA.

25.2 HAUS OF ZAZA reserves the right to update or amend these Terms and Conditions or its rates from time to time. Updated Terms and Conditions shall apply to all new contracts entered into after the date of publication. Amendments shall not affect any existing contract unless expressly agreed in writing by both parties.

25.3 The placement of an order for design and/or any other services offered by HAUS OF ZAZA, by email, verbally or in writing, is deemed to be acceptance of these terms and conditions, which are freely available at www.hausofzaza.com/standard-terms-and-conditions.

25.4 These Terms and Conditions, and any Contract arising from them, shall be governed by and construed in accordance with English law. The parties agree that the English courts shall have exclusive jurisdiction to settle any disputes arising out of or in connection with these Terms or any Contract between the parties. Unless otherwise agreed in writing, all contracts, communications, and proceedings shall be conducted in the English language.

25.5 This Agreement shall enure to the benefit of, and be binding upon, the parties and their respective heirs, executors, administrators, and permitted successors and assigns.

25.6 Headings and section titles in this Agreement are for convenience only and shall not affect the interpretation of the Agreement.

  1. Autonomy

26.1 Except as otherwise provided in this Agreement, HAUS OF ZAZA shall have full control over its working time, methods, and decision-making in relation to the provision of the Services, in accordance with the terms of this Agreement.

26.2 HAUS OF ZAZA shall work autonomously and not at the direction of the client. However, HAUS OF ZAZA will be responsive to the reasonable needs and concerns of the client.

  1. disclaimer

HAUS OF ZAZA makes no warranties of any kind, express or implied, for any and all products and/or services that it supplies. HAUS OF ZAZA will not be held responsible for any and all damages resulting from products and/or services it supplies. HAUS OF ZAZA is not responsible for any loss, or consequential loss of data, or non-delivery of products or services, of whatever cause. While we take reasonable steps to investigate the materials we recommend, we accept no responsibility for the performance or quality of materials or any consequential loss arising from their failure. The client agrees not to hold HAUS OF ZAZA responsible for any such loss or damage. Any claim against HAUS OF ZAZA shall be limited to the relevant fee(s) paid by the client.

HAUS OF ZAZA reserves the right to use the services of sub-contractors, agents and suppliers and any work, content, services and usage is bound by their Terms and Conditions. HAUS OF ZAZA will not knowingly perform any actions to contravene these and the client also agrees to be so bound.